What is the Accredited Airport Parking Provider scheme?
Why the scheme was created
The Accredited Airport Parking Provider (AAPP) scheme is a ground-breaking initiative to raise standards, combat rogue traders, protect consumers, and enhance service quality in the airport parking sector.
What It Takes To Become An Accredited Provider
To join the AAPP scheme, all providers must undergo a rigorous audit and adhere to strict operational standards. This ensures that only reputable and reliable companies operate under the AAPP scheme.
Reliable Customer Service
All providers will be required to have a complaints process that details how they will respond to complaints from consumers. Where consumers are unhappy with the resolution of a complaint, they will be able to further raise their complaint with the IPC for an independent and impartial resolution.